Terms and Conditions

Booking with Icon Central Halls Gap constitutes acceptance of Icon Central Halls Gap’s terms and conditions as detailed below.

Deposits

All reservations are secured with a 50% deposit on a credit card or debit card with the balance being payable 7 days prior to check in date.  We accept Visa, Visa Debit & Mastercard.

Balances

The balance is due 7 days prior to your check in date.  This balance will be debited from the credit card details supplied at booking unless you supply alternative details prior to this date.  Please ensure adequate funds are available.  If you would prefer to pay the balance via EFT, these details will be in your reservation confirmation.  A comprehensive booking confirmation will be sent on payment of the full amount.

Transfers

You can change your booked dates up to 15 days prior to your arrival.  A $50 administrative charge will apply.  14 days or less prior to your arrival the cancellation policy will apply.

Cancellations

Cancellations more than 14 days before your arrival date:  Deposit refunded minus $50 cancellation fee.

Cancellations 8-14 days prior to check in date:  Forfeit of deposit.

Cancellations 7 days or less prior to check in date:  Forfeit of full amount.

Please note that in all instances we will endeavour to rebook your cancelled dates – if it is possible to rebook your dates, a $50 fee will apply and the rebooked dates would be fully non-cancellable.

Please note that Gift Vouchers are non-refundable and are not redeemable for cash.

Miscellaneous Charges

Icon Central Halls Gap reserves the right to charge to your credit card with any items that have been removed from the retreat, or for cost of repairs if any damage occurs to the premises.  Please note that if special additional cleaning is required (that is, due to staining carpet or the like) an additional charge may be applied of a minimum $50.  Smoking inside the retreat is not permitted and special additional cleaning charges apply of at least $100 if this occurs.

Maximum Occupancy, Acceptable Use & Other Terms

Icon Central Halls Gap retreat caters for a maximum of two adults, with 1 king size bed.  Please note that if more than 2 guests are found to be staying in the retreat, Icon Central Halls Gap reserves the right to apply an additional booking charge.  Pets are not allowed in the retreat.  Please note Icon Central Halls Gap accepts no liability for damages or losses to or of personal property.  Internet usage:  Your use of the wi-fi internet provided must not breach any applicable laws or regulations, and it is prohibited to use Icon Central Halls Gap’s internet network for the purposes of illegally downloading or uploading copyright works, particularly through the use of file sharing applications or networks.  You are solely responsible for your internet activity whilst using our network, and your internet access may be blocked in inappropriate activity is detected, including excessive bandwidth usage.

Food Allergies – Your Responsibility

Any breakfast or food products may contain food ingredients that are a potential food allergen for certain people.  Some food items may contain traces of nuts.  Please advise in advance of your check-in date if you have a food allergy.  Icon Central Halls Gap will endeavour to accommodate any special requests but is unable to absolutely guarantee any particular food is free of any trace ingredients (eg. Such as nut traces).

Cancellations by Icon Central Halls Gap

Icon Central Halls Gap reserves the right to cancel your booking in the unlikely instance that it is deemed to be in your best interests.  This would include extreme bushfire risk, an extended power or gas outage or damage to your booked accommodation due to storms or other means.  In this instance you will be given as much notice as feasibly possible and be provided assistance in securing alternative accommodation.  You will be refunded in full any deposits already paid.